Be Your Better Self


All of our staff are very privileged to have received both Pfizer COVID vaccinations as of the 25th of March 2021. Although video consultations are available, we prefer face to face consultations so that a detailed examination of your hair, especially the donor region, can be undertaken with a dermoscope.  We look forward to looking after you.

9.30am  27th March 2021.


New Zealand Hair Transplantation Institute  wishes everyone a Happy and Wonderful Chinese New Year - The Year of the Ox.  A symbol of strength, reliability, fairness and inspiring confidence in others - everything that we stand for.  All the best for this coming year! 11th February 2021.

New Zealand Hair Transplantation Institute trading as New Zealand Hair Transplant has its rooms in the Sapphire Appearance Medicine Clinic.  New Zealand Hair Transplantation Institute is Auckland's first permanently full time FUE Hair Transplantation Clinic specialising in permanent hair restoration to restore and treat bald and balding men and women who have thinning hair, hair loss or receding hair lines, correct areas of hairloss due to scars or accidents, eyebrow transplants, beard transplants, facial hair transplants including moustache, goatee, side burns, and cheek beard hair transplants, with qualified internationally trained Kiwi doctors.  All surgery is performed by qualified specialist doctors, who are either full members of the World FUE Institute or are associate members of the International Society for Hair Restoration Surgery.  This can offer a permanent hair loss cure which combined with hair loss remedy will give you the best hair transplant result and help you to regrow your hair, giving natural looking, permanent results with clinically and scientifically proven medicines together with hair restoration surgery.

Patients with Adrogenetic Alopecia (Male Pattern Baldness) will benefit from taking scientifically proven and safe medicines. 


A good analogy to explain hair loss is to think of your head of hair like a bucket of water. Your hair on your scalp is the water in a bucket, that is there is a fixed amount of hair on our head (like water in a bucket).  With Male Pattern Baldness, you have a leak in your bucket, that is you are losing hair.  Hair transplant restoration surgery is shifting water in the bucket, from one area to another (transplant hair from your donor site to where you need it).  Prescribed medicines are an important scientifically proven method to slow and sometimes stop the leak ie reduce or stop more hair loss like a cork slowing down the leak of water (ie your hair) from your bucket.

Dr Garsing Wong, born in Mangere, Auckland, 1965 and attended Melville High School in Hamilton, gaining a University Junior Scholarship to attend the School of Medicine, University of Auckland.  He has worked in the UK and Switzerland before returning to New Zealand.  Dr Wong lives  and works full time in Auckland.  Dr Wong is an early adopter of medical therapy to restore hair loss, thinning hair and early male pattern balding, having published patient and doctor educational material over the last 20 years. Dr Garsing Wong was the first doctor in Australasia to offer Hairstetics Hair Implantation since 2017, using artificial fibres to restore thinning hair in women with hair implants.  Dr Garsing Wong remains an active teacher, holding the position as an Honorary Clinical Lecturer in the Department of General Practice and Primary Health Care, Faculty of Medical and Health Sciences, University of Auckland.  Dr Wong is a lecturer and examiner for the Royal New Zealand College of Urgent Care, in addition to being the former Chairman of the Royal New Zealand College of Urgent Care, as well as the former Secretary, Treasurer and Censor of the New Zealand College of Appearance Medicine now renamed The New Zealand Society of Cosmetic Medicine.  Dr Wong is also a Fellow of the Royal New Zealand College of General Practitioners.  Dr Garsing Wong is the only New Zealand full member of the World FUE Society and together with Dr Doo, are associate members of the ISHRS - International Society for Hair Restoration Surgery.

Dr Thomas Doo, graduated from the University of Auckland, in Medicine, Law and Accounting.  Dr Doo, born in Auckland, attended Kings College, Otahuhu.  Dr Doo gained a University Junior Scholarship before attending the School of Medicine, University of Auckland.  Dr Doo lives and works full time in Auckland.  Dr Doo is a qualified accountant and lawyer. Dr Doo is a Fellow of the Royal New Zealand College of Urgent Care and a Fellow of the Royal New Zealand College of General Practitioners.  Dr Doo shares his passion for hair tranplants and together with Dr Wong, were the first New Zealand born and locally qualified doctors to bring hair transplant surgery via FUE to New Zealand on a permanent basis.

We also welcome Dr Warren Te Wehi Happy to our team in June 2020.  Dr Happy is a very experienced clinician whom we have closely worked together in the field of Urgent Care.  He brings with him a great passion for learning.  This reflects our expanding team, as we strive to be an institute of knowledge and learning to improve the field of Hair Restoration Surgery with the FUE Hair Transplant method in New Zealand.

Dr Garsing Wong and Dr Thomas Doo recently attended the International Society of Hair Restoration Surgery Workshop on FUE (Follicular Unit Extraction/Excision) in Istanbul, Turkey, April 2019 as well as the 27th ISHRS World Congress in Bangkok, Thailand, November 2019.  Drs Wong and Doo also attended the 28th ISHRS World Congress held on the 17th to 25th October 2020.

Drs Wong and Doo are able to offer patients the latest techniques in FUE hair transplantation surgery here in Auckland, that give naturally looking results to permanently restore you hair loss and hair thinning, thereby ensuring the best hair transplant surgery results for a natural looking replacement of your hair.

Drs Wong and Doo are associate members of ISHRS - The International Society for Hair Restoration Surgery.  

Dr Garsing Wong is the only New Zealand full member of the World FUE Institute, Belgium (as of the 23rd November 2020).

Dr Wen-Pei (Margaret) Chen, born in 1969 in Keelung, Taiwan,  moved to New Zealand in 1989 with her family.  Margaret is the founder and inspiration for the first permanent full time hair restoration surgical hair transplant clinic in Auckland, New Zealand.  Dr Chen graduated in 1999 from the prestigious and elite Peking Union Medical College in Beijing, China.  Dr Chen completed her doctorate before coming back to live permanently in Auckland.  She is the clinical director and managing director of the New Zealand Hair Transplantation Institute.  Dr Chen ensures that the high standards of New Zealand Hair Institute are never compromised for our patients seeking hair transplants using FUE.

Mr Borson Wong born in Auckland, in 2000, attending University of Otago, completed his Surgical Assistant training at the ISHRS Bangkok in November 2019.  Borson works along side the doctors as part of the surgical team to improve the quality of the FUE hair restoration surgery.

We are dedicated to providing permanent, lasting solutions to restore your hairline and baldness using the latest surgical methods in a custom built surgical suite right here in Auckland, New Zealand for your hair loss.  Surgery involves surgery, and as such you can never say that a surgical procedure is scarless however with good selection, the results make it difficult to see any scars.  We encourage all our patients to take FDA / Medsafe approved medication as well as topical treatments that are scientifically and clinically proven to preserve what hair you have, and to make your thinning hair, thicker and more prolific. 

The impact of balding and premature hair loss is far reaching.  On the 5th of February 2020, research from the University of Otago was presented at Breakfast Show on TV One, showing that men without any hair loss or balding altered our perception of their leadership abilities. Feel free to cut and paste this link to watch:

Dr Garsing Wong and Dr Thomas Doo keep up to date with all the latest research to cure baldness.  In particular they are interested in following Dr Takashi Tsuji's research on Stem Cell and Hair Cloning therapy to cure hairloss. 

New Zealand Hair Transplantation Institute normal conducts surgery on Tuesdays, Thursdays and Saturdays.  Surgery outside of normal business hours or during public holidays may be available however a surcharge is applicable.


Drs Wong and Doo have attended the 28th World Congress of ISHRS - International Society for Hair Restoration Surgery.  Keeping up to date with the latest world opinions on Stem Cell research, Exosomes, Membrane Free Stem Cell Growth Factors and more. 


Drs Wong and Doo listened to a stimulating presentation given by Professor Angela Christiano, Vice Chair of Research in Dermatology and Genetics and Development at the Columbia University, New York City, updating her ground breaking work on JAK inhibitors which can stimulate hair to grow in bald areas so long as there are dormant hair follicles present.  Professor Christiano shares our vision that one day we will be able to grow your own hair follicles in a lab, and then subsequently transplant them to where it is needed, however it will still be a little while yet before this will be commercially available, nevertheless the future of hair loss treatment looks promising.

New Zealand Transplantation Institute will bring introducing the latest hair implanters into their practice with a pending order for the K.E.E.P (Koray Erdogan Embedding Placer).  The implanters promise easier loading, less handling of your hair follicles therefore improved outcomes.  This is an exciting development that we will be able to offer to you very soon.

We continue to explore advancing technology such as the Trivellini system, WAW by Dr Devroye, and the Dr. UGraft system developed by Dr Sanusi Umar.

Continuing medical education is an essential pillar of our practice so that we can evolve and improve the knowledge and services that New Zealand Hair Transplantation Institute kiwi trained, New Zealand born doctors will provide for you.


9.30am 27th March 2021


You will need to complete a patient history form prior to your consultation. Although we offer video consultations for patients living out of Auckland, a full assessment...
30 min



Frequently asked questions

Why choose New Zealand Hair Transplantation Institute?

New Zealand Hair Transplantation Institute practicing out of Sapphire Appearance Medicine Clinic is the first and only clinic in Auckland and New Zealand that offers full FUE Hair Transplantation with New Zealand born and qualified registered doctors who live and work in Auckland full time. Our doctors are available 24/7 in Auckland to look after our patients. All transplantations are performed only by Kiwi doctors on site all year round. *surcharge is applicable for surgery outside of our normal business hours. Dr Garsing Wong, born in Auckland, is a graduate of The University of Auckland, who is the first Australasian doctor to obtain full membership of the World FUE Institute, Belgium. Dr Wong is an associate member of the International Society of Hair Restoration Surgery, former chairman of the Royal New Zealand College of Urgent Care, former Secretary, Treasurer and Censor of the then New Zealand College of Appearance Medicine (renamed NZSCM) and is an Honorary Clinical Lecturer for the Department of General Practice and Primary Health Care, Faculty of Medical and Health Sciences, University of Auckland. Dr Garsing Wong teaches 5th year Medical Students , and with your permission, the medical students may sit in on consultations and the surgery. Dr Wong is an examiner for both the Royal New Zealand College of Urgent Care as well as the New Zealand Society of Cosmetic Medicine. Dr Thomas Wong Doo also born in Auckland and is a graduate of The University of Auckland as well as a qualified accountant and lawyer. Drs Wong and Doo are both Fellows of the Royal New Zealand College of Urgent Care as well as Fellows of the Royal New Zealand College of General Practitioners, and are Associate Members of the International Society for Hair Restoration Surgery. Drs Wong and Doo personally do the hair transplants. Dr Warren Happy, another locally born and trained doctor, has just joined our team. Dr Happy works as an medical consultant for ACC, as well as a surgical assistant for a local plastic surgeon. Dr Happy is a Fellow of the Royal New Zealand College of Urgent Care. New Zealand Hair Transplantation Institute will provide you with the best locally born and trained experts that will be here for you around the clock that you can trust.

How do I book a consultation?

Call/email our friendly staff at New Zealand Hair Transplantation Institute which is based in Sapphire Appearance Medicine Clinic who will book you in to see our experienced kiwi doctors. Our office hours are Monday to Thursday 10am to 5pm, and Fridays 10am to 8pm. Standard consultation fee applies. Video consultations are available which is appropriate for most initial consultations, however an acurate quote and planning requires a face to face consultation. Please note any quote given is valid for only six months as your hair situation may change after this period of time. Phone 09 360 1250 Email

How do I prepare for my initial consultation?

A family history of hair in all male members of your family, including siblings, your fathers side and your mothers side, as well as grand parents of both parents is best if this is known. Bring a photo or bring all the different products/medications you have used to treat your hairloss, including the period of use and frequency of use. A patient history form will need to be completed before you see the doctor. Our friendly staff will email you the form prior to a video appointment or you may come 15 minutes earlier and complete the history form prior to seeing the doctors. Please bring with you any blood test results you may have in the last year.

How much will the treatment cost?

This depends on your desired goal, compared to what will be the predicted final natural outcome of your hair when you are older. Prescription only medications range from $15 a month to $65 a month depending on your personal requirements. Medical procedures start from $79 per treatment. We recommend progressive hair transplantations starting with a minimum of 400 Follicular Unit Transplantation which is equivalent an average of 1000 grafts, which cost $5600(surcharge applicable if outside of our normal business hours), this includes a comprehensive preoperative assessment and aftercare pack with five followup consultations(video link is available) to make sure that you will have the best hair transplant surgery results. The average frontal temporal regions such as that seen in patients with a Hamilton Norwood Classification of II, will obtain a better result with 700 FUE ie 1800 grafts. An accurate quote after a comprehensive consultation with our dedicated, New Zealand born and trained hair specialist doctors who are here 24/7 in Auckland, will be given if you require more comprehensive hair replacement. It is important to understand that hair loss will be an ongoing process, dependant on the cause, and your genetics. A good analogy is to think of your hair like a bucket of water where there is a hole in the bucket, slowly leaking the water - "your hair"! Hair transplantation is moving the water in the bucket from one area to another, however the leak may continue so there is only a limited amount of water available. The most common form of hair loss in men is androgenetic hair loss which stabilises after the age of 65. Hence we need to predict your outcome when you are older in order to give you a realistic looking result for your future, not only for now.

Will I need to shave my head?

We require a stylish number zero cut on the back as this is where we harvest your hair from. We require the recipient area to be shaved as well (minimum with a number 1) as this reduces risk of complicatons and will result in the best hair transplant surgery result for you.

How much time will I need to take off work?

This depends on your personal choice. Most patient feel comfortable to return to work one week after the procedure. At this time, the donor area (place where the hair has been taken from) has already healed so long as there is no unforseen complication you will be able to wear a hat or hair covering. Naturally the grafted area will still be obvious for several weeks. It is important to remember that all the newly grafted hair can start falling out after two weeks before your new permanent hair starts regrowing three to four months after the transplantation. You must expect other patients who are interested in hair transplants to recognise that you have had this surgery and they will spontaneously approach you to ask about your experience!

What should I expect following surgery?

Day 0: Day of hair transplant. The day starts early for NZHTIL and for patients at 6.45am. Depending upon the size and location of the transplant, the procedure can last several hours. When the surgery is finished, Drs will review exactly how to care for the grafts until the follow up appointment when you will return to have your transplants examined. Drs will prescribe pain medication and may prescribe antibiotics to help with the postoperative recovery after the procedure. DO NOT FORGET, YOU MUST WEAR A SHIRT THAT BUTTONS UP FROM THE FRONT FROM THE DAY OF SURGERY AND FOR THE NEXT TWO WEEKS. Days 1 – 5: The first two weeks following a hair transplant are the most critical. Drs will provide you with detailed instructions on exactly how to care for your newly transplanted hairs. During the first five days, you may experience swelling of the forehead and at the back of the head, which is the donor area. The skin may also look red in the areas where all the tiny incisions were made for the newly transplanted hairs. This redness usually resolves itself after the first week or two. After only a few days, the donor area is no longer tender. We prefer our patients to keep the area dry for one week after surgery. Days 6 – 10: At this point, you will no longer experience any swelling and the redness should only be faint or completely gone. As the area heals, the skin may become a little itchy which can be controlled with over the counter antihistamines like loratadine or cetirizine. For each follicular unit transplanted, a “crust” will form which is the attached skin layer drying out. During this time, Drs will have you gently remove the crusts by thoroughly soaking the grafts, and then gently rubbing them with your fingers. By day 10, all the crusting should be gone and the transplanted hairs will appear like a “crew-cut” haircut. Week 2 – 3: The transplanted hairs will start to shed at this point, and by the end of the third or fourth week most will be gone. This is a normal part of the healing process and is to be expected. The newly transplanted hairs go through a shedding process as the actual hair shaft is released, but the actual follicular unit and bulb are intact and will soon start to grow a new hair shaft. This is part of the normal hair cycle. End of Month 1 – Month 2: The hair follicles have entered into the resting phase of their cycle. The length of the resting phase can vary before they start to grow again. At this stage, patients will appear exactly as they did prior to surgery with regards to the amount of hair present ie it looks like you have not had a hair transplant. Patients are also able to style and colour their hair as they desire. Months 2 – 4: The new hairs should start revealing themselves. For some patients, their transplanted hairs start growing early in the timeline; for others, they will start growing later. Patients will see the new transplanted hairs, but they will be thin at this early stage as they first begin to emerge from the scalp. Most of the native hair will begin growing back at this time. The donor area will continue healing and any redness in the donor site will start to resolve itself. Months 5 – 9: Patients will start to see a considerable amount of hair emerging from the scalp. The hairs will be thinner; many of the transplanted hairs will be over 7cm or longer and capable of being groomed. Toward the end of this period, the hair will show textural changes and start to thicken up. 1 Year: Patients should yield about 80% of the growth from their transplanted hairs. Most of the hairs will have emerged from the scalp. Patients may notice that the hairs have a little “curvature” to them. This is from the micro-scarring that is at the recipient sites. This soon resolves itself and the hair takes on its native appearance over the next year. A further followup with NZHTIL to check on your progress. 2 Years: The final appearance from the hair transplant is appreciated at this point. For some patients, they achieve the full appearance by year one; others will take longer for the hairs to emerge and mature in density and thickness. Additionally, as the hair grows longer it will provide a fuller appearance since the volume of hair is increased within the transplanted areas. Remember, double the length equates to double the density of hair.

Facts about Hair

As far as we know, the most important function of scalp hair today is its role in social relationships. Well-groomed hair is an asset in our personal lives, in our jobs, and in helping us feel good about ourselves. Less important today is the role of hair in protecting the scalp against physical injury, heat loss in winter and damage from solar radiation in summer—we have headgear for this kind of protection. Of the approximately five million hair follicles on the human body, 100,000 to 150,000 are on the scalp when the scalp is unaffected by hair loss. The number of scalp hair follicles is linked to hair color: the greatest number of scalp hair follicles is found in blonds, fewer in brunettes, and the least number in people with red hair. The Hair Growth Cycle The normal growth rate of scalp hair is one-fourth to one-half inch per month. Hair growth has a cyclic pattern that can be affected by a number of genetic, disease, medication or other factors to cause hair loss. Hair is formed in the hair follicle and grows out of the follicle in a continuous cyclic pattern of growth and rest. There are three phases in the hair growth cycle: • Anagen—growth phase, 2 to 8 years; • Catagen—degeneration phase, 2 to 4 weeks; and, • Telogen—resting phase, 2 to 4 months. During anagen the follicle actively grows hair. During catagen the follicle is almost entirely degraded. During telogen the follicle rests prior to re-initiation of an anagen phase and the growth of a new hair shaft. As the new hair shaft emerges it pushes out the prior “dead” hair shaft, and the old hair is shed. About 50 to 100 telogen hairs are normally shed every day; these are the hairs we find in our comb, brush and shower drain. About 10 percent of scalp hair follicles are normally in telogen phase at any Excerpts copied from International Society of Hair Restoration Surgery,, © 2004.

Facts about Hair Loss and Hormones

The hormones called androgens are important control factors in hair growth and in inherited male and female patterns of hair loss. The androgen hormone testosterone and its metabolite dihydrotestosterone (DHT) are the key control factors: • Testosterone is a key control factor in the growth of beard, underarm and pubic hair. • Scalp hair growth is not under androgen control, but scalp hair loss is associated with presence of DHT in male and female pattern hair loss. DHT plus the presence and activity of hair loss gene(s) are the key factors underlying male and female pattern hair loss. Excerpts copied from International Society of Hair Restoration Surgery,, © 2004.

Facts about Genes and Hair Loss in Men and Women

Male and female pattern hair loss is called androgenetic alopecia (AGA) because both androgens (andro) and genes (genetic) are involved. Alopecia is a medical term for hair loss. Androgenetic alopecia (AGA) “runs in families”. It is an inherited condition associated with a gene (or genes). Both the testosterone metabolite DHT (Di hydrotestosterone which occurs when your testosterone is broken down) and the gene for hair loss must be present for AGA to occur. The gene for hair loss makes scalp hair follicles extraordinarily sensitive to DHT, and this sensitivity eventually causes hair follicles to (1) stop producing hair, or (2) produce only miniaturized “peach fuzz” hair(called vellus hair). The amount of DHT does not need to be greater than normal for AGA to occur; it is the presence of the gene for AGA that causes DHT to halt growth in hair follicles. Patterns of inheritance of the hair-loss gene can be unpredictable for the average person. Having a father or uncle with AGA makes it probable—but not certain—that AGA will occur in a son or daughter. Physician hair restoration specialists are familiar with the genetics of AGA and can usually counsel a patient regarding the onset and progression of male or female pattern hair loss. Excerpts copied from International Society of Hair Restoration Surgery,, © 2004.

Facts about Male Pattern Hair Loss

Androgenetic alopecia (AGA), also known as male pattern hair loss, is one of the most common conditions affecting men. In the United States, 35 million to 40 million men are affected by AGA. In some men AGA progresses to baldness over most of the scalp. Degrees of hair loss range from this most severe form of AGA to the least noticeable loss of hair in the front temporal area above the eyebrows. Loss of hair in the front temporal area is usually the first place where hair is lost in male AGA; in some men the loss stops there and never progresses while in other men hair loss continues into other areas of the scalp. Progression of hair loss is rapid in some men, slower in others. A physician hair restoration specialist can often predict the final appearance of hair loss based upon the rapidity of onset and progression. Male AGA occurs in an array of patterns illustrated in the Norwood-Hamilton Scale. The Norwood-Hamilton Scale is used by physician hair restoration specialists in assessing hair loss and in planning hair loss treatment. No matter how severe the hair loss, hair is never lost at the back or sides of the head or on the nape of the neck. These regions are under different genetic control from the gene(s) that affect hair follicles at the front and top of the head. This “preserved” hair at the back and sides of the head is a reservoir of healthy follicles that can be harvested and transplanted to scalp areas where hair has been lost. Excerpts copied from International Society of Hair Restoration Surgery,, © 2004.

Facts about Female Hair Loss

Androgenetic alopecia (AGA) occurs in women as well as in men. In women, AGA is defined as female pattern hair loss. The patterns of AGA in women are significantly different from the AGA patterns in men. The typical appearance of female pattern hair loss is diffuse thinning of hair over the top of the scalp. The Ludwig Classification illustrates female pattern hair loss in increasing degrees of severity from Grade I and Grade III. Female pattern hair loss can begin at any age from teen-age through middle age. There may not be an obvious hereditary association; whereas a man with AGA usually has close male relatives with AGA, no such family pattern may be apparent for women. While AGA is the most common cause of permanent hair loss in women (about 50 percent of women over age 40 have some degree of female pattern hair loss), it is by no means the only cause. Non-AGA causes of hair loss are more frequent in women than in men; some of these causes are discussed in the next section. Women more than men are also likely to have temporary hair loss that may occur separately or together with female pattern hair loss. Two common causes of temporary hair loss in women are the hormonal changes associated with pregnancy and untreated hypothyroidism. A woman who is worried about loss of scalp hair should consult a physician hair restoration specialist for evaluation and diagnosis. Female hair loss can usually be successfully treated after a diagnosis is established. Excerpts copied from International Society of Hair Restoration Surgery,, © 2004.

Facts about Non Androgenetic Alopecia Hair Loss

While androgenetic alopecia (AGA) is the most common cause of hair loss in both men and women, hair loss can also be due to a number of other conditions. These conditions may not be recognized until they are diagnosed by a physician hair restoration specialist. Successful treatment is dependent on correct diagnosis. Some of the most important of these non-AGA causes of hair loss: • Alopecia areata—a possibly autoimmune disorder that causes patchy hair loss ranging from diffuse thinning to extensive areas of baldness with islands of retained hair. • Scarring alopecia—hair loss due to scarring of the scalp. A common cause of scarring alopecia is persistent tight braiding or corn-rowing of scalp hair. Over a period of time scarring may destroy hair follicles and result in permanent hair loss. More severe scarring alopecia may be caused by physical cutting-rippingtearing injury to scalp skin or burn injury. • Telogen effluvium—a relatively common type of hair loss caused when a large percentage of scalp hair follicles are shifted into “shedding” phase. An underlying cause may be hormonal, nutritional, or drug-associated. • Loose-anagen syndrome—a condition that occurs primarily in fair-haired persons. Scalp hair sits loosely in hair follicles and is easily extracted by normal combing or brushing. In some cases the condition appears during childhood and improves in later life. • Triangular alopecia—a loss of hair in the frontal area of the scalp that sometimes begins in childhood. Hair loss may be complete in the frontal area or a few hairs may remain. The frontal hair loss can look similar to early-stage AGA. The cause of triangular alopecia is not known but it can be successfully treated. • Trichotillomania—compulsive hair plucking. The condition ranges from idly plucking hair while reading or watching TV to ritualistic plucking of hair in specific patterns. Over time, trichotillomania can cause scarring alopecia and permanent hair loss. Hair loss due to trichotillomania usually cannot be successfully treated until underlying psychological or emotional conditions are treated successfully. • Scalp infections—bacteria, fungi and viruses can invade and damage hair follicles, causing hair loss. The infection must be diagnosed and treated before hair restoration can be undertaken. Excerpts copied from International Society of Hair Restoration Surgery,, © 2004.

How do we care for you after you have had your hair transplantation?

You will be given a comprehensive post surgical pack which includes pain relief, neck cushion, spray to care for you new hair, as well as dressing materials. Most importantly you are given our doctors cell phone number which is monitored around that clock should you have any questions. As part of our care package which is included in the cost of the surgery, our doctors will routinely see our patients after surgery one or two days post operatively, one week, one month, six months and one year post operatively. We prefer our patients to keep the transplanted area dry for a week, after which you can gently wash the area twice daily. The crusting in the area generally comes off naturally after one week. Although any surgical procedure can never be described as scarless, the site has generally healed after one week, and it is difficult to even see where the hair has been extracted once this has healed. All the transplanted new hair will naturally fall out after 2 to 3 weeks. This is normal! Your new permanent hair will start growing back after four months, and you will be able to judge your final result after one year. Sometimes the hair can grow back looking intially a little kinky, and in most cases, this correts itself after a year. It is important that you continue to take the medications prescribed, and to restart your topical Minoxidil one week after surgery, as this will reduce the possibility of "shock loss" and will enhance your final result. Remember, our doctors are New Zealand born, trained and locally available to look after you throughout the entire process.

Is the procedure painful?

The worst aspect of the procedure is the administering of the local anaesthetic which can sting a little. Once this is working, then the area is numb and painless. We place an IV line in so that we can keep you hydrated, and administer medicines to help to make the procedure comfortable. You are given relaxants and pain relief during the procedure, and you are constantly monitored by our dedicated staff with an advanced vital signs monitor to ensure your comfort and safety. All doctors are Kiwi trained and based permanently in Auckland, namely Drs Garsing Wong, Thomas Doo and Warren Happy will comprehensively look after you. They are all Fellows of the Royal New Zealand College of Urgent Care, so you can rest assure you are in good hands.

Is there any pain after the procedure?

We can totally reassure you that there is seldom any pain after the procedure. Even so, we provide painrelief to all patients in their post operative packs which is hardly ever used. We are available 24/7 to look after you post operatively to ensure that you are cared for every step of the way. All patients are given the surgeons phone number so that you can contact them post operatively 24/7.

What are the qualifications of the Hair Specialist?

Dr Garsing Wong is the only doctor in New Zealand who is a full member of the World FUE Institute. Drs Garsing Wong and Thomas Doo are associate members of the International Society of Hair Restroration Surgery (ISHRS), Fellows of the New Zealand Society of Cosmetic Medicine, and Fellows of the Royal New Zealand College of General Practitioners. Drs Garsing Wong, Thomas Doo and Warren Te Wehi Happy are Fellows of the Royal New Zealand College of Urgent Care. All three doctors are born in New Zealand and are graduates of the School of Medicine, University of Auckland, New Zealand, who live and work in Auckland. We speak amoung us, English, Cantonese, Mandarin and German. The above is true and accurate at the time of publication 24th December 2020.

Do you offer finance?

We recommend Nova Medical Finance, NZ’s only specialist medical finance company. Applying for medical finance can be done easily through their simple on-line application form. Normal lending criteria applies. Link to Nova Medical Finance FAQ's including cost: Application link:

Where can I stay if I live out of Auckland?

For our patients who would like to stay in the Five Star Hotel Britomart when having your hair transplantation with New Zealand Hair Transplantation Institute, the link below will give you 20% off the list price (valid till 31st Dec 2020) Link Exclusive Hotel Britomart Discount Link We have also negotiated a special rate for the new Three Star Wynyard Quarter Hotel due to open on the 26th October 2020 which is 13min walk from the Surgery. The link below will give you 20% off the list price (valid till 31st Dec 2020) Link Exclusive Wynyard Quarter Hotel Discount Link If you prefer to stay in the same apartment complex, Perspective Apartments, 28 College Hill, Freemans Bay, Auckland, where the Consultation Rooms and Surgical Suite are located. There are fully furnished apartments that are managed by Quinovic Viaduct. Please contact us so that we pass on the promo code for you to have a discount off the list price when staying for your hair transplantation. Please follow the link below. Last updated 16th September 2020.

What is FUE hair transplantation?

FUE stands for Follicular Unit Extraction/Excision. Our hair on our scalp grows in follicluar units, which consist either single or multiple hairs per follicular units. The average number of hairs per follicular unit is 2.6 hairs. Which means if you require 400 FUE then this is equivalent to 1000 hairs or grafts. The term grafts can also be confusing. This is because FUT - Follicular Unit Transplantation which involves cutting a strip of your scalp and individually cut each hair from the strip of scalp skin - so that each hair or unit of hair that is cut, is called a graft. Hence 1000 FUT grafts can be equivalent to 400 FUE.



We are open again for face to face consultation during COVID Level 2. or arrange for a video consultation with our doctors if you live out of Auckland by emailing us on  

Please note a normal consultation fee of $95 applicable.  We are based in Auckland.  Waiting list for surgery is approximately four weeks from the time of booking.  All quotes are valid for six months.  Please note that if you wish to pay for your surgery with your creditcard, or book surgery outside of normal business hours, then surcharges are applicable.




New Zealand Hair Transplantation Institute is located in Sapphire Appearance Medicine Clinic

Address: 26 College Hill,

Freemans Bay, Auckland 1011


Tel: 09 360 1250

Opening Hours:

Monday to Thursday from 10am to 5pm

Fridays from 10am to 8pm. 


We are closed on all public holidays.  Hair surgery takes place on most Tuesdays, Thursdays and Saturdays. Surgery is also possible outside of normal business days however a surcharge applies.


  • Instagram
  • Checkout our Facebook page

© 2019 by New Zealand Hair Transplantation Institute Limited. 

Website Designed by Smart IT Solutions